No Returns & Refund Policy

Due to the nature of our products, all sales are final.

Our products are delivered as digital downloads, meaning they are accessible immediately after purchase. Because digital items cannot be returned once accessed or downloaded, we are unable to offer refunds, exchanges, or cancellations.

We encourage all customers to review product descriptions carefully before making a purchase to ensure the product meets your needs and expectations.

If you experience any issues with your download or believe there has been an error with your order, please contact us. We are happy to help resolve technical problems or provide support to ensure you receive your purchase correctly.

Licence & Copyright

All quiz packs are supplied under licence and remain the copyright of Sterling House (NZ) Limited.

Purchase of a quiz pack grants the purchaser a non-transferable licence to use the quiz at a single venue for a single event.

The quiz pack may not be copied, resold, redistributed, published online, shared with third parties, or used at multiple venues without the written permission of Sterling House (NZ) Limited.